Fedex, next day delivery.... erm, 

"Svend" (svend) 11/21/2018 at 05:25 • Filed to: None

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That’s Fedex next day delivery which is 30+ hours after the item is requested for pickup that it is, then it’s next day delivery.

That’s shipping information sent to 9:47, Monday. Picked up by Fedex at 16:29 (THE FOLLOWING DAY), Tuesday.

Granted they are only a set of car mats but to get from Morecambe to Carlisle (68 miles away), they’ve gone:  

Morecambe to Chorley, 37.4 miles,

Chorley to Newcastle, 147.3 miles,

finally

Newcastle to Carlisle, 58.2 miles,

242.9 miles total.

I suppose I shouldn’t be aggrieved after all, yes it is past 48 hours that the mats were ordered for next day delivery and it is in the second day, but Fedex haven’t had them for 48 hours because it took them 30+ of those hours to pick up the ruddy things.

Saying that. I still haven’t got them yet. 

Rant over, have some chocolate.

TheRealBicycleBuck > Svend 11/21/2018 at 05:51

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Regional sorting center FTW!

pip bip - choose Corrour > Svend 11/21/2018 at 05:55

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easier to go straight up the M6 to you.

caramel nibbles please.

8)

could be worse though.

we ordered a part from HSPO ( Holden Service Parts Operations) in Melbourne last week, they didn’t have one, so we put in a VOR form, they suddenly find one in the warehouse tell us it will be dispatched that day. so next day i get to work, one parcel missing.

guess which one is missing.

yep, the VOR one, come Monday still a no show. so we rang them up, but get no response to messages left. we ring them Tuesday, they say send us an email. we send one, three hours later they respond with a picture of multiple of required item in the warehouse saying if we haven’t found it by close of business put in a shortage claim, so we re-order it, and they come back to us with no stock again?

so i had to ring them up and abuse them to get one for today.

muppets!

Svend > pip bip - choose Corrour 11/21/2018 at 06:01

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The only thing to do is grab a coffee and mutter to yourself, ‘you can’t cure stupid’ and then try and enjoy the coffee. 

NKato > Svend 11/21/2018 at 06:02

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Yup, this happens more often than you think. Saw a $500 overnight package go from Maine to Texas then to Portland before going to Seattle. 

Svend > NKato 11/21/2018 at 06:21

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For distance I think the worst one was a parcel that was sent from 3 miles away from me. It went to Birmingham, to Liverpool, then Newcastle, then finally to Carlisle. Some 599 miles, give or take a few miles.

These are companies that pride themselves on being ‘carbon neutral’.

How!? Why!? 

NKato > Svend 11/21/2018 at 06:25

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Bulk shipping is cheaper, apparently. 

Svend > NKato 11/21/2018 at 06:33

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We get a lot of truck drivers in our place at night, some of them are Amazon (as well as the local/national haulage company, Eddie Stobarts, TN T, DPD, UPS, Royal Mail, Parcel Force, etc...) drivers who get paid to shuttle trailers up and down the country. They say some of the trailers only have from one to six parcels in but have to leave at their allotted time regardless. Seems like a great waste of fuel, but hey. 

ateamfan42 > Svend 11/21/2018 at 09:19

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That’s Fedex next day delivery which is 30+ hours after the item is requested for pickup that it is, then it’s next day delivery.

I once worked for a terrible company that had a strict shipping policy that all 2-day and overnight shipments had to get prior management approval. Approval took at least 2 days each time.

Svend > ateamfan42 11/21/2018 at 09:29

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Management are often a bunch of people just trying to justify their job to those above them. 

functionoverfashion > Svend 11/21/2018 at 09:49

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Oh I’ve had heated arguments on the phone trying to get parts delivered quickly for customers. “But I specifically told you I need it tomorrow and you said OK it will be there. I see it hasn’t left the warehouse and it’s ‘tomorrow’ at noon. Unless you’re sending a helicopter I think you were lying. How about I’m not paying for the expedited shipping anymore and you still have to send it ASAP” and so on and so forth.... 

Svend > functionoverfashion 11/21/2018 at 10:11

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Delivery companies are a mystery to me. Not that long ago I was waiting for two parcels to be delivered by DPD, A large white Mercedes DPD van came down the road and left one parcel for me then wen t. Less than an hour later a smaller M ercedes DPD van comes down the road, stops short of me and leaves a parcel a few doors down and leaves. A couple of hours later a third DPD, another large white Mercedes comes down the road and leaves a second parcel for me. Three vans from the same company inside four hours leaving three parcels for two addresses. It was ridiculous.

Another one said it was going to be posted one day, the next day I phoned them and asked where the parcel was. They told me to phone the sender, who wanted me to phone the parcel company of which I said, no, they wanted me to phone you. So got put on hold while the sender phoned the parcel company and then told me one of the three bottles was damaged and it was ge tting sent back. I asked why the company couldn’t of phoned me to tell me this. I was then asked if I wanted to see the parcel to see what was damaged as I was waiting for a couple of items urgently, ie two days away. If I did, then the parcel would be delivered the next day. I said no, because by then it would be too late to get something sent in time. The silly thing is the depot is three streets away, three British streets, not three American streets tha t could literally be up five miles away but quarter of a mile away and I could of walked round and had a look.

They have such poor communication considering I get e-mails and texts to say I’ve bought an item, then to say it has been dispatched, then to say it’s with the courier, then it’s in transit, then that they’ll give me a time slot, then that it’s near, then that it’s delivered, then wanting their job rated, then to write a review. JUST GIVE ME MY DAMNED PARCEL AND TELL ME IF IT’S NOT GOING TO BE ON TIME OR HAS BEEN DAMAGED WITHOUT HAVING TO SPEND AN HOUR TRYING TO FIND THE DAMNED THING.

In short, if things are going as planned, just deliver it, if they aren’t, let me know straight away or as soon as practicably possible.